Once product purchase, you can't cancel order from your side. But if you want to cancel your order really, please send us e-mail here: email@example.com We will cancel your order if it is not shipped by us. If it is already shipped, then we will charge only Shipping fee and refund rest money. If the product is "aiodweb E-Gift Voucher", then we are unable to cancel your order. Because it has instant automatic e-mail delivery by the system. So, gift card once purchased, it can't be cancelled OR refunded at any conditions. If the product is "aiodweb Store Credit", then we are unable to cancel your order.